
Your home energy efficiency upgrade needs a plan.
Get it right first time with Ecofurb.
Unlock your home’s energy efficiency with an Ecofurb Plan. Tailored home retrofit advice, from £645.
Our expert guidance and advanced home energy assessment diagnostics help you create a clear and cost-effective plan of action for your home retrofit project.
Are you a Santander mortgage customer? You could get up to £1,000 cashback if you take an additional loan on your mortgage to pay for energy efficiency improvements. T&Cs apply. Offer can be withdrawn at any time. Please find more information on this offer below.
What is an Ecofurb Plan?
An Ecofurb Plan includes a full home survey and energy assessment by a Retrofit Assessor, and home energy efficiency retrofit recommendations created by a qualified, Trustmark-approved Retrofit Coordinator.
This helps you put together a detailed and reliable plan for your energy efficiency home upgrade, backed up by expert, independent advice tailored to your home, your priorities and your budget.
- Gain peace of mind knowing you have a clear plan for your home energy upgrade project.
- Receive unbiased advice that is specifically suited to your unique home and needs.
- Get expert, tailored recommendations from a Trustmark-approved Retrofit Coordinator.
- Understand your home’s energy efficiency with our survey’s advanced diagnostics.
- Connect with trusted, quality-assured installers, supported by your Retrofit Coordinator.
What do you get with an Ecofurb Plan?
No matter the size of your house, all Ecofurb Plans contain the same level of detail to help you achieve your energy-efficiency goals for your home, including:
- Full home survey by a qualified Retrofit Assessor.
- Customised report with tailored retrofit advice (download a sample plan here)
- Phased roadmap of energy efficiency measures.
- Matterport survey, including a 360°virtual tour and architectural drawings.
- 30-minute consultation with a qualified Retrofit Coordinator.
- Ongoing support for installing retrofit measures (terms apply).
If you buy an Ecofurb Plan, Ecofurb’s Retrofit Coordinators will prepare a detailed plan for your home energy efficiency upgrade. This takes into account your budget, your priorities, and all the relevant options for your home specifically.
They will also recommend in what order each measure should be installed, so you can plan work over time without the risk of having to re-work early installations.
Next, the Retrofit Coordinator will offer you a 30-minute consultation to talk through the detail, so can be confident that your plan will help you achieve your energy efficiency goals.
Finally, you can choose an installer for each measure from the Ecofurb trusted installer network, and get free retrofit coordination support for your project from start to finish.
What is the Matterport Survey?
We survey your home, taking measurements and photographs, including a Matterport Survey – a virtual tour recording of your home using 360° photography – to support detailed whole house advice from the Retrofit Coordinator, as well as quotes/measurements for installers.
Drone photography is also available as an add-on at extra cost, useful for solar installations.

Why do we include a Matterport Survey with your Ecofurb Plan?
1) It can save you time and money in installer communication
The Matterport survey creates a detailed digital copy (or ‘digital twin’) of your home. This helps you communicate with installers easily and avoid mistakes that could lead to costly rework.
2) It can reduce architectural drafting costs.
The included floor plans and elevation drawings offer architects a precise and reliable starting point for their design work, potentially reducing initial site visits and measurement time.
3) It can simplify future planning permission applications.
The accurate spatial data and documentation provided by the Matterport survey streamline the process of preparing and submitting planning permission applications for future renovations or extensions.
How much does an Ecofurb Plan cost?
An Ecofurb Plan is priced depending on how many bedrooms your home has:
- 1-2 bedrooms: £645 (inc. VAT)
- 3-4 bedrooms: £745 (inc. VAT)
- 5-6 bedrooms: £845 (inc. VAT)
- 7+ bedrooms: get in touch with us for a quote
Typically, rooms upstairs that could be used for sleeping are classed as bedrooms. This includes rooms being used as studies/offices and loft conversions. Think about how an estate agent would describe your property in terms of number of bedrooms.
Optional Add-ons available:
Borescope survey – £72 inc. VAT
A visual inspection of cavity walls using a flexible camera probe to determine the presence of cavity wall insulation. This will not assess the quality or condition of the existing insulation, just whether or not it is there.
Drone photography – £72 inc. VAT
Assesses the external condition of your home and provide accurate external measurements. This is particularly useful if you are considering installing solar panels
Air tightness test – quote on request
This add-on measures air leakage throughout your home. We will provide you with a quote for this on request.
Additional annexe – quote on request
If your home has an annexe – defined as a ‘self-contained dwelling with it’s own separate heating system’, you can also include this in your Ecofurb Plan for an additional fee. We will provide you with a quote for this on request.
You can indicate your interest in any of the above add-ons via the Ecofurb Plan order form.
Cashback Offer for Santander Customers
How the cashback works
Step 1: Click the "Book your Ecofurb Plan" button on the page below to arrange your home energy efficiency retrofit assessment. The home survey takes about 1-2 hours and includes a retrofit assessor taking measurements and photographs, including recording a 360° virtual tour with drone photography of your roof, to provide high quality information so that the Retrofit Coordinator can provide accurate and detailed whole house advice.
Step 2: After the home assessment, you’ll get your own bespoke Ecofurb Plan, which is a report highlighting energy-efficient recommendations specifically for your home and outlining an estimated budget for the works alongside potential energy savings.
Step 3: You’ll also get a free 30-minute consultation with the Ecofurb Retrofit Coordinator to discuss your Plan and answer any questions you may have.
Step 4: When you are ready to go ahead with energy efficiency work on your home, Ecofurb can provide you with access to a trusted, quality assured installer network, and your Ecofurb Retrofit Coordinator will be on hand to check quotes and sign off work carried out by Ecofurb’s installer partners.
Step 5: If you borrowed money from Santander to pay for the installation, you’ll get cashback into your Direct Debit account within 10 business days of Ecofurb telling Santander the work is complete.
Please read the eligibility and terms and conditions sections below before you carry on.
Free Retrofit Coordination Eligibility
Free retrofit coordination will be included in your Ecofurb Plan if you:
- Order and receive an Ecofurb Plan.
- Choose an installer from the Ecofurb installer network.
Santander Cashback Eligibility
To qualify for Santander’s cashback offer you must:
- be an existing Santander mortgage account customer
- get an additional loan on your Santander mortgage to pay for the work; the loan is secured against your home. Minimum borrowing of £5,000 applies
- set up a Direct Debit to pay for the additional loan
- have the work done by Ecofurb and its installer partners at the property address of your existing Santander mortgage
Santander Cashback Terms and Conditions
- Offer can be withdrawn at any time.
- You can only get 1 cashback payment from Santander per household.
- You must have started your additional loan application with Santander after 7 November 2024.
- You must have borrowed at least £5,000 to qualify.
- Any work must be finished by 30th September 2025 to qualify for the cashback.
- Santander are not responsible for the compliance with any necessary planning or building regulations for any work completed with the supplier or for making sure the supplier follows the required planning or building rules. You must be satisfied with the work.
- Santander are not responsible for the work carried out by the suppliers and installers. If you go ahead with the work, Ecofurb and their partners (where applicable) are responsible for this.
- Geographical restrictions apply.
If you have any complaints about the work or your Ecofurb contract, please contact Ecofurb via 📧 hello@ecofurb.com or 📞0330 223 4351.
What are the next steps?
Book your Ecofurb Plan.
This will give you a detailed plan of action, with cost estimates and measures based on your home’s actual details from an in-person home survey and your budget considerations.
If you’re ready to start your Ecofurb journey to a warmer, healthier and more sustainable home, click on the link below to book your Ecofurb Plan.
If you have any questions before you book your plan, you can always reach out to the Ecofurb Team by phone (📞 0330 223 4351) or email (📧 hello@ecofurb.com).