Kick-start your home energy efficiency retrofit with an Ecofurb Plan

Step 1: Click the "Book your Ecofurb Plan" button on the page below to arrange your home energy efficiency retrofit assessment. The home survey takes about  1-2 hours and includes a retrofit assessor taking measurements and photographs, including recording a 360° virtual tour with drone photography of your roof, to provide high quality information so that the Retrofit Coordinator can provide accurate and detailed whole house advice.  

Step 2: After the home assessment, you’ll get your own bespoke Ecofurb Plan, which is a report highlighting energy-efficient recommendations specifically for your home and outlining an estimated budget for the works alongside potential energy savings.

Step 3: You’ll also get a free 30-minute consultation with the Ecofurb Retrofit Coordinator to discuss your Plan and answer any questions you may have.

Step 4: When you are ready to go ahead with energy efficiency work on your home, Ecofurb can provide you with access to a trusted, quality assured installer network, and your Ecofurb Retrofit Coordinator will be on hand to check quotes and sign off work carried out by Ecofurb’s installer partners.

Step 5: If you borrowed money from Santander to pay for the installation, you’ll get cashback into your Direct Debit account within 10 business days of Ecofurb telling Santander the work is complete.

Please read the eligibility and terms and conditions sections below before you carry on.

Free retrofit coordination will be included in your Ecofurb Plan if you:

1. Order and receive an Ecofurb Plan.
2. Choose an installer from the Ecofurb installer network.

To qualify for Santander’s cashback offer you must:

• be an existing Santander mortgage account customer
• get an additional loan on your Santander mortgage to pay for the work; the loan is secured against your home. Minimum borrowing of £5,000 applies
• set up a Direct Debit to pay for the additional loan
  
• have the work done by Ecofurb and its installer partners at the property address of your existing Santander mortgage

• Offer can be withdrawn at any time. 
• You can only get 1 cashback payment from Santander per household.
• You must have started your additional loan application with Santander after 7 November 2024.
• You must have borrowed at least £5,000 to qualify.
• Any work must be finished by 31 December 2025 to qualify for the home energy cashback.
• Santander are not responsible for the compliance with any necessary planning or building regulations for any work completed with the supplier or for making sure the supplier follows the required planning or building rules. You must be satisfied with the work.
• Santander are not responsible for the work carried out by the suppliers and installers. If you go ahead with the work, Ecofurb and their partners (where applicable) are responsible for this.
• Geographical restrictions apply.

If you have any complaints about the work or your Ecofurb contract, please contact Ecofurb on hello@ecofurb.com or 0330 223 4351.